Privacy statement

    Privacy statement

    Museum Vanta keeps this simple: we only ask for what we need, we keep it no longer than necessary, and we do not pass it on to anyone else.

    Who handles your data

    Museum Vanta, Wijngaardstraat 10, 8000 Bruges, Belgium, is responsible for the data collected through this website. You can reach us at info@museumvanta.be.

    The contact form

    When you fill in the contact form, your message reaches us and is stored.

    What we store

    • your name
    • your email address
    • the category you selected (general, groups or press)
    • the content of your message
    • the language you were reading the site in
    • the time your message was sent
    • an encrypted version of your IP address — hashed, and therefore not traceable back to the original address

    Why we store it

    We need your name, email address and message in order to answer your question. The language and the time help us reply in the right language and without delay. The hashed IP address is used only to prevent misuse of the form, for instance by limiting automated submissions.

    Where it is kept

    Submissions are stored in a secure database that only the museum's administrator can access. We do not share them with third parties and we do not use them for marketing.

    How long we keep it

    Submissions are deleted after twelve months.

    The notification email

    As soon as you send the form, we receive a notification by email. That email is sent through the email infrastructure of this website's host.

    Your rights

    You can always ask which data we hold about you, have it corrected, or have it deleted. Send a message to info@museumvanta.be.